Effective Date: July 19, 2025
Last Updated: July 19, 2025
1. Who We Are
RadiantCheats (“we”, “us”, “our”) operates as a digital product reseller. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website.
We are committed to protecting your privacy and only use your data for essential business operations.
2. Information We Collect
We collect the following data when you place an order or contact us:
- Name (if provided)
- Email address
- Billing country and currency
- IP address (for fraud prevention)
- Order details (products purchased, payment ID)
- Chat logs (for support or dispute resolution)
- Device type and browser (for security/fraud filters)
We do not collect or store your credit card number. All payments are processed by third-party gateways such as Stripe and PayPal.
3. How We Use Your Information
We use your data only for legitimate business purposes, including:
- Processing and delivering your orders
- Displaying anonymous recent purchase activity (e.g. “Someone from Germany just purchased [Product]”)
- Sending order confirmations and updates
- Providing customer support
- Responding to payment processor disputes (e.g., Stripe chargebacks)
- Preventing fraud and abuse
- Complying with tax, anti-money laundering (AML), or legal obligations (if applicable)
4. Public Display of Recent Orders
We may show anonymized purchase data on our website, such as:
“A user from Norway just bought Valorant Colorbot – 3 Hour License”
This is used to provide social proof and encourage trust among visitors. No full names, email addresses, or sensitive info are displayed.
If you wish to opt out of this, contact us after placing your order.
5. Sharing Your Information
We do not sell your personal data. We only share your data with:
- Payment processors (Stripe, PayPal) for transaction handling
- Fraud prevention systems (IP detection, proxies, chargeback tools)
- Legal authorities, if required by law or court order
6. Data Retention
We retain order data and communication logs for up to 5 years for:
- Business records
- Tax and accounting compliance
- Payment dispute defense (e.g., chargebacks)
You can request deletion of your data after this period, unless we are legally required to retain it longer.
7. Your Rights (GDPR / EU Residents)
If you are in the EEA/EU, you have the right to:
- Request access to your stored data
- Request correction or deletion
- Object to processing for certain purposes
- Request data portability (receive your data in structured format)
To exercise any of these rights, contact us on discord: Join us on Discord
8. Cookies & Analytics
RadiantCheats uses cookies for functionality, fraud prevention, and performance analytics.
We may use trusted third-party services, including but not limited to:
- Google Analytics
- PixelMySite
- Other analytics or behavior tools for measuring traffic, conversions, and detecting abuse
By using our site, you consent to the use of such cookies and tracking technologies. You may disable cookies in your browser settings, but the site may not function correctly without them.
9. Account Security
You are responsible for keeping your account credentials confidential.
Never share your login details or license keys with others. RadiantCheats is not liable for unauthorized access due to shared or insecure credentials.
10. Contact Us
For privacy-related concerns or data requests, contact:
📧 [email protected]
or
Contact us on Discord